Privacy Policy for Lixuan Sport

Effective Date: 2025.5.6
Last Updated: 2025.5.6

At Arcana Power ("we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Lixuan Sport (the "App"), which enables Bluetooth connectivity to fitness equipment and tracks your exercise activities.

By downloading, installing, or using the App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use the App.

1. Information We Collect

We collect information to provide, maintain, and improve the App's core features, including Bluetooth device connectivity and exercise tracking. The information we collect falls into the following categories:

1.1 Personal Information You Provide

• Account Information: Name, email address, password, and optional profile photo collected when you register an account
• Fitness Profile: Voluntarily provided data including age, gender, height, weight, and fitness goals
• Support Information: Contact details and messages when you reach out to customer support

1.2 Automatically Collected Information

• Device Data: Mobile device model, operating system version, unique device identifiers, and Bluetooth MAC address
• Usage Data: App session duration, feature usage, error logs, and crash reports
• Location Data: Temporary, approximate location data (only required for Bluetooth device discovery on Android 11 and below; we do not store or use this data for any other purpose)

1.3 Bluetooth & Exercise Data (Core Functionality)

• Fitness Device Data: Connected sport/fitness equipment model, serial number, firmware version, and connection status
• Exercise Metrics: Real-time workout data collected via Bluetooth, including heart rate, speed, distance, duration, calories burned, cadence, power, resistance levels, and workout routes (with GPS consent)
• Health Platform Data: Data synced from Apple HealthKit or Google Health Connect (only with your explicit permission)

2. Use of Your Information

We use your collected information solely for the following purposes:

1. Establish and maintain Bluetooth connections with fitness equipment
2. Record, store, display, and analyze your exercise records and workout data
3. Manage your user account and provide customer support
4. Optimize App performance, fix technical issues, and improve features
5. Comply with legal obligations and protect App security

3. Legal Bases for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

• Consent: Explicit approval for Bluetooth access, location (for Bluetooth), GPS, and health data sync
• Contract: Fulfillment of our user agreement to provide core App services
• Legitimate Interests: App improvement, security, and user experience optimization
• Legal Obligation: Compliance with applicable laws and regulations

You may withdraw consent at any time via device or App settings.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for commercial purposes. We may share data only in the following scenarios:

• Service Providers: Trusted third parties for cloud storage, analytics, and technical support (bound by confidentiality agreements)
• Legal Requirements: Disclosure as required by law, court order, or government regulation
• Anonymized Data: Aggregated, non-identifiable data for research and analytics
• Business Transfers: Data transfer in the event of a merger, acquisition, or asset sale

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure user authentication and access controls
• Regular security testing and vulnerability updates
• Restricted access to personal data by authorized personnel only

No electronic security system is 100% secure, and we cannot guarantee absolute data protection.

6. User Data Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to data processing
• Obtain a portable copy of your data
• Withdraw consent for data processing

To exercise these rights, contact us at [allan.ding@arcanapower.com].

6.1 California Residents (CCPA/CPRA)

California residents have the right to request details of collected personal data and opt out of data sale (we do not sell user data).

7. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via the App or email. Continued use of the App after the update constitutes acceptance of the revised policy.

8. Contact Information

Zhejiang Arcana Power Sports Tech. Co Ltd.
China
Email: allan.ding@arcanapower.com